Frequently Asked Questions
Yes — and it's the most important thing about us.
We are a small team of everyday believers who started this because we wanted to carry our faith with us in a way that felt genuine and beautiful. Our faith isn't a marketing angle. It's the reason this exists. It's in the hands that make each case, the design we chose, and the care we put into every order.
We're not perfect people. We're just people who love God, love making things, and wanted to share something meaningful with others who feel the same way.
Yes, every case is made from genuine wood — no imitations, no printed wood-effect plastic. Because of this, every single case has its own unique grain pattern. Yours will look slightly different from any other. We think that's a feature, not a flaw. You're not getting a mass-produced product off a shelf. You're getting something natural, and entirely your own.
Draw near to God, and he will draw near to you.
— James 4:8
We currently make cases for all iPhone models from the iPhone X series onwards — so whether you're on an older X or the latest model, we have you covered. This includes:
iPhone X, XS & XS Max · iPhone XR · iPhone 11, 11 Pro & 11 Pro Max · iPhone 12, 12 Mini, 12 Pro & 12 Pro Max · iPhone 13, 13 Mini, 13 Pro & 13 Pro Max · iPhone 14, 14 Plus, 14 Pro & 14 Pro Max · iPhone 15, 15 Plus, 15 Pro & 15 Pro Max · iPhone 16, 16 Plus, 16 Pro & 16 Pro Max
We plan to expand to Samsung in the near future — if you'd like to be notified when Samsung cases are available, feel free to reach out at info@theholycase.com and we'll keep you posted.
We keep stock of most iPhone models ready to go, so in most cases your order will ship the same day you place it.
Because every case is handmade, there are times when a specific model may need to be made fresh for you. If that's the case, it can take up to 3 working days before your order ships — but we will always do our best to get it out to you as quickly as we can without cutting corners on the craft.
We appreciate your patience and understanding. You're not ordering from a warehouse — you're ordering something made by hand, with care, and that's worth just a little extra time.
Thank you for supporting what we do. It truly means the world to us.
That should never happen, but if it does — we'll make it right, immediately and free of charge. Just reach out to us at info@theholycase.com with a photo of the damage and we'll send you a new one, no questions asked and no cost to you. We're a small team and we care deeply about every order that leaves our hands. If something isn't right, we want to know.
